Job purpose

The Operations Supervisor will utilize warehouse expertise and Supervisorial skills in a distribution environment. Lead, develop and motivate a talented warehouse team. The Operations Supervisor will leverage extensive technical experience and skills to guide the team in managing all challenges in warehouse processes, as well as providing strategic plans to manage the warehouse efficiently.

Duties and responsibilities

The Operations Supervisor will use their advanced leadership abilities to motivate and energize teams. By collaborating with internal and external stakeholders, position will balance team demands and drive exceptional team performance with high performance for the businesses support.

Major Tasks, Accountabilities and Key Responsibilities

• Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Understanding of work objectives in a Food Grade facility/ Production environment

• Achieves operational objectives by contributing warehouse operations information and recommendations to strategic plans
• Reviews and prepares any action plans while ensuring productivity, quality and customer service standards are met
• Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel
• Develops team to solve day-to-day operational issues and reach short- and long-term performance goals
• Communicates and collaborates cross-functionally to assist team to solve operational issues
• Motivates the team members to achieve plan goals
• Develops warehouse operations systems by determining product handling and storage requirements.
• Troubleshoots all receiving and shipping complaints to find the cause, help resolve the issue, and prevent reoccurrence
• Administer policies and procedures
• Work closely with inventory control
• This role requires regular presence on the warehouse floor
• This role requires lifting up to 40 lbs. occasionally
• This role requires occasional work in poor weather conditions, including heat, cold, rain, or snow.
• This role may operate forklift and manufacturing equipment occasionally but not required
• This role may require off-shift and weekend work
• This role may require some travel (less than 5%)

Qualifications

• Bachelor’s degree or equivalent experience required.
• A minimum of 3 years of operations/logistics or supply chain experience
• A minimum of 2 years of supervisory experience required
• Strong knowledge of inventory management systems
• Forklift certification a plus
• Proficient computer and various WMS systems
• Ability to give and receive constructive feedback
• Ability to lead a team-based approach to decision making
• Demonstrated ability to work in a results-oriented, challenging environment
• Strong leadership skills with the ability to get results through mentoring others
• Effective coaching, facilitation, presentation, and team building skills
• Must be authorized to work in the United States

• Other duties may apply to adapt to business needs.
• Ability to follow all food safety requirements

Working conditions

Warehouse environment may or may not be climate controlled. Heat, cold, dust, loud noises and repetitive sounds. This list is not all inclusive other environmental conditions may be present.

Physical requirements

Sit, Stand, Stoop, walk, bend, lift 40lbs. or more, hand and eye coordination, computer screen viewing, and repetitive movements. This list is not all inclusive, other physical requirements may be required.

Direct reports

Subordinates.

Experience and Skills:

Type or Copy/Paste Requirements here
Job Benefits:

Matching 401K

Group Medical; Dental; Vision

Additional Supplemental Policies

HSA

Personal Time Off
From: The Shippers Group